Presidents Welcome

Kia Ora and welcome on behalf of the members of Les Clefs d’Or New Zealand to our website.

We are a network of professional concierges that spans New Zealand from Auckland to Dunedin and form part of a larger network of Les Clefs d’Or concierges from around the world.

Les Clefs d’Or New Zealand was founded in 1994 with the founding principles of friendship and a collective desire to serve our guests and community with impeccable and professional service, you will be able to recognize our members by the Golden Keys on their lapels.

Our mission is to ensure that every guest that stays at any of our hotels, or any visitor to New Zealand is granted discretion, served with the utmost respect and that any question asked is answered, all requests are considered and then dealt with in a timely manner.

Over the years our society has grown both in membership, honorary members and valued supporters, who we work with closely for the benefit of our guests. We also utilize our vast network for the promotion of the hospitality and tourism industry  alongside developing future concierges at our respective hotels.

Our Society credo – ‘in service through friendship’  is the base of our foundation and summarises us in brief, they are words we as Les Clefs d’Or Concierges live by.

On behalf of the members of Les Clefs d’Or New Zealand thank you so much for visiting our website, if at any time you believe that we can be of assistance, please do not hesitate to contact any of our Les Clefs d’Or New Zealand Concierge members. If you would like further information on who we are, or what we do, please make contact with either myself or any of our membership.

Yours in service through friendship, 

Kris Mosch
Les Clefs d’Or New Zealand