Presidents Welcome

On behalf of the members of Les Clefs d’Or New Zealand a very warm and hospitable welcome to our website.

We are a network of professional Concierges founded on friendship, with the primary purpose of providing incomparable service both collectively and individually. Whenever you meet a Les Clefs d’Or member you can be assured you have met a professional Concierge, who can be recognized by the crossed gold keys on their lapels

Our mission is to ensure that every guest that stays at any of our Hotels, or any visitor to our beautiful Country is granted discretion, served with the utmost respect and that any question asked is answered, all requests are considered and then dealt with in a timely manner.

We have a vast network of Les Clefs d’Or members across the globe, plus Honorary members and Supporters within our own Country that we work very closely with, for the benefit of our providing exceptional service to guests at all times. We also utilize our contacts and network for the promotion of hospitality and tourism on every imaginable occasion.

One of the goals and desires of our newly elected Executive and Sub-Committee is to ensure, training and development opportunities are provided to front line staff and “up and coming” Concierges, on a variety of relevant topics.

Another of our goals is to venture into new regions and expand our network nationally, not only to increase awareness around our brand but to be able to offer more insight to New Zealand visitors, in turn provide further promotion of the amazing products and services available within.

Les Clefs d’Or New Zealand is committed to host regular meetings and events which we are constantly in search of forming, building and developing professional relationships within the industry, we are passionate in expanding our network and would be very interested in working together with you.

Our Society credo – ‘in service through friendship’ this is the base of our foundation and summarises us in brief, they are words we as Les Clefs d’Or Concierges live by.

On behalf of the members of Les Clefs d’Or New Zealand thank you so much for visiting our website, if at any time you believe that we can be of assistance, please do not hesitate to contact any of our Les Clefs d’Or New Zealand Concierge members. If you would like further information on who we are, or what we do, please make contact with either myself or any of our membership.

Yours in service through friendship,






Jeremy Wilson,
President, Les Clefs d’Or New Zealand
SKYCITY Grand Hotel Auckland
Phone +64 9 363 6249 |Email: