Les Clefs d’Or
Your Key to Everything
Les Clefs d’Or (translated as The Golden Keys) is a professional association of hotel concierges, with approximately 4,000 members working in over 80 countries and 530 destinations, in literally every corner of the world. Easily identified by the golden crossed keys on their lapels, these members are an elite fraternity, globally connected, committed to professional development, and driven to setting new standards for guest service perfection.
History
With roots dating back to 1929, Les Clefs d’Or was officially founded in France in 1952, as a not-for-profit organisation based on two pillars: Service and Friendship. Before earning the right to wear the golden keys, those who aspire to become a member must have several years of experience as a hotel concierge, pass comprehensive testing and prove beyond doubt, their ability to deliver the highest quality of service.
Serving more than 100 million guests every year, Les Clefs d’Or members fulfil an infinite variety of requests from the everyday to the extraordinary. As lifelong professional hotel concierges, their experience, knowledge and personal relationships make them the most reliable local experts and Ambassadors of their chosen destinations.
With every member having access to the Les Clefs d’Or global network, often meeting face-to-face at one of their annual International Congresses, there is nowhere they cannot reach or guest request they cannot deliver. No one knows the world like Les Clefs d’Or. From Berlin to New York City, Paris to Tokyo, and everywhere in between, Les Clefs d’Or concierges strive to provide nothing short of inspired service.
For further information about Les Clefs d’Or, please visit www.lesclefsdor.org
Les Clefs d’Or – Your Key to Everything
Today
Currently there are 19 Les Clefs d’Or Active members in New Zealand. The Society has 4000 members in 80 countries throughout the world.
1929: Creation of the Union International of Concierge named “Les Clefs d’Or”
1994: Creation of the Les Clefs d’Or New Zealand Chapter by Mr. Derek Fenn, past President – Les Clefs d’Or New Zealand (1994 – 2005)
Patron 1994 – 2008 Sir Edmund Percival Hillary KG, ONZ, KBE
President
2024 – Present Mr. Gustavo Concha
2021 – 2024 Mr. Kris Mosch
2019 – 2021 Mr. Jeremy Wilson
2017 – 2019 Mr. Nick Steele
2017 – 2017 Mr. David Krempászky
2015 – 2017 Mr. Nick Steele
2013 – 2015 Mr. Shaun Ryan
2009 – 2013 Mr. Franz Staufer
2005 – 2009 Mr. Gustavo Concha
1994 – 2005 Mr. Derek Fenn (Founding President)
Past President
2024 – Present Mr. Kris Mosch
2021 – 2023 Mr. Jeremy Wilson
2019 – 2021 Mr. Nick Steele
2017 – 2019 Mr. David Krempászky
2015 – 2017 Mr. Shaun Ryan
2013 – 2015 Mr. Franz Staufer
2009 – 2011 Mr. Gustavo Concha
2005 – 2007 Mr. Derek Fenn
Secretary
2023 – Present Mr. Manish Baungally
2019 – 2023 Mr. Rick Karsten
2018 – 2019 Mr. Gustavo Concha
2017 – 2018 Mr. Ciaran O’Hanlon
2015 – 2017 Mr. David Krempászky
2013 – 2015 Mr. Daniel Marsh
2009 – 2013 Mr. Shaun Ryan
2001 – 2009 Mr. Franz Staufer
2000 – 2001 Mr. Daniel Marsh
1999 – 2000 Mr. Shaun Robinson
1998 – 1999 Ms. Memory Mackie
1995 – 1998 Ms. Pieter Kellaway
Treasurer
2024 – Present Mr. Kris Mosch
2021 – 2024 Mr. Luciano Borneana
2020 – 2021 Mr. Manish Baungally
2015 – 2020 Mr. Ingmar Becker
2013 – 2015 Mr. Nick Steele
2009 – 2013 Mr. Logan Fleet
2007 – 2009 Mr. Selim Kibar
2005 – 2007 Mr. Jay Huggett
2003 – 2005 Mr. Jeremy Wilson
2001 – 2003 Mr. Gustavo Concha
1998 – 2001 Mr. Shaun Robinson
1995 – 1998 Mr. Miles Webb
South Island Delegate
2023 – Present Mr. Quintin McLeod
2021 – 2023 Position not filled
2019 – 2021 Mr. Bryan Wilkinson
2017 – 2019 Mr. Bryan Wilkinson
2015 – 2017 Mr. Nathan Wise
2013 – 2015 Position not filled
2011 – 2013 Ms. Fiona Lawson
2008 – 2011 Mr. Bryan Wilkinson
2004 – 2008 Mr. Tim Ogle
Director of Membership
2023 – Present Mr. Sam Williams
2021 – 2023 Mr. Nikolas Adams
2019 – 2021 Mr. Dilshan Weheragoda
2017 – 2019 Mr. Jeremy Wilson
2013 – 2017 Mr. Kris Mosch
2009 – 2013 Ms. Bunny Spyve
2007 – 2009 Mr. Logan Fleet
2007 – 2007 Mr. Selim Kibar
2005 – 2007 Mr. Bambi Wichman
Assistant Secretary
2023 – 2024 Mr. Rick Karsten
2019 – 2023 Position not filled
2017 – 2019 Mr. Dilshan Weheragoda
2015 – 2017 Mr. Phil Shearer
2013 – 2015 Mr. David Krempászky
2009 – 2013 Mr. Nick Steele
2007 – 2009 Mr. Shaun Ryan
Director of Public Relations
2019 – Present Mr. Gustavo Concha
2018 – 2019 Mr. Kris Mosch (Interem)
2017 – 2018 Mr. Tim O’Hara
2015 – 2016 Mr. Terence McAloon-Honnan
2013 – 2015 Mr. Arie Jackman
2011 – 2013 Mr. Daniel Marsh
2009 – 2011 Mr. Tim Ogle
Director of Social Media
2023 – Present Mr. Harry Anderson
2021 – 2023 Mr. Quintin McLoed
2019 – 2021 Mr. Kris Mosch
Retired Members
2021 – Ms. Bunny Spyve
2021 – Mr. David Tabor
1999 – Mr. John Graham
from us
Thank you for visiting our website on behalf of Les Clefs d’Or New Zealand. If you need any assistance, please don't hesitate to contact me directly or any of our members, who will be delighted to assist you with any queries that you may have.
