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  • Home
  • About Us
  • Our Members
    • Members profiles
    • Executive & Sub Committee
    • Honorary Members
  • Members Cities
    • Auckland
    • Wellington
    • Christchurch
  • News
    • Events
    • News
    • Historical Gallery
  • Partners
  • Affiliates
    • Professional Affiliates
    • Business Affiliates
    • Social Affiliates
  • Calendar
  • How to Apply
  • Contact Us

Instagram News

lesclefsdornz

Hotel Concierge Society of NZ - Les Clefs d'Or
🗝 #lesclefsdornz #yourkeytoeverything 🗝

Les Clefs d’Or New Zealand would like to wish Kris Les Clefs d’Or New Zealand would like to wish Kris Mosch from The Grand by sky city Auckland hotel a Happy Birthday!
#Skycity #GrandskycityAuckland #LesClefsdOrNZ #LesClefsdOr #Auckland
Dear Colleagues & Friends, On Tuesday, March 24th Dear Colleagues & Friends,

On Tuesday, March 24th, Auckland members gathered for our bi-monthly meeting at the Grand Millennium Auckland, with colleagues from Christchurch and Queenstown joining via video call.

We extend our thanks to Rick Karsten, Chief Concierge of the Grand Millennium Auckland, and the wider hotel team for graciously hosting us and for their warm hospitality.

We were delighted to welcome Matt Morgan, General Manager of The Local Agent, who delivered an engaging presentation on this excellent tool, which will further enhance our guests’ experiences.

Members also discussed a range of key topics, including the upcoming 70th UICH Congress in Sydney, updates on the exam preparation of two Les Clefs d’Or candidates, the Professional Affiliate programme, progress on the development of our new website, and preparations for the Les Clefs d’Or New Zealand Annual General Meeting to be held in Wellington in late May 2026.

Following the meeting, we extend our appreciation to the Grand Millennium Auckland for presenting a selection of dishes from Ember Restaurant’s new menu, which were delightful and very well received.

In Service Through Friendship & Vive Les Clefs d’Or!

#LesClefsdOrNZ #LesClefsdOr #GrandMillenniumAuckland #NewZealand #Auckland
On Thursday, 12 March, members of Les Clefs d’Or N On Thursday, 12 March, members of Les Clefs d’Or New Zealand gathered for a wonderful evening at Angeline in Auckland.

We would like to extend our sincere thanks to the Angeline team for their warm invitation and generous hospitality. The evening brought together Active Members and Professional Affiliates of Les Clefs d’Or New Zealand for a truly memorable dining experience.

Guests enjoyed a beautifully curated full French dining experience, from exquisite entrées through to perfectly prepared mains and delightful desserts. Each course showcased rich flavours, refined techniques, and a wonderful variety of high-quality ingredients. The attention to detail, presentation, and balance of flavours throughout the menu highlighted the passion and craftsmanship behind the cuisine.

It was a fantastic opportunity for our concierge community to come together, share experiences, and discover another outstanding dining destination that we are proud to recommend to our guests visiting Auckland.

A heartfelt thank you once again to the Angeline team for such a memorable evening of hospitality, fine cuisine, and friendship.

Vive Les Clefs d’Or & Service Through Friendship

#Angeline #AngelineAuckland #LesClefsdOrNZ #LesClefsdOr #Auckland
Les Clefs d’Or New Zealand would like to wish Harr Les Clefs d’Or New Zealand would like to wish Harry Anderson from Pullman Auckland hotel a Happy Birthday!
#Pullman #PullmanAuckland #LesClefsdOrNZ #LesClefsdOr #Auckland
On Monday, March 9th, members from Auckland and Ch On Monday, March 9th, members from Auckland and Christchurch travelled to Queenstown, widely known as the Adventure Capital of the World, to warmly welcome Tusar Imran to Les Clefs d’Or New Zealand after officially transferring his membership from Les Clefs d’Or Qatar. Our sincere thanks also to Eduard Rodriguez, President of Les Clefs d’Or Qatar, for his diligent support in assisting with Tusar’s membership transfer.

Les Clefs d’Or New Zealand President, Gustavo Concha, noted that we are particularly delighted to welcome Tusar and to once again have representation in this vibrant city after many years. Queenstown holds a special place in the history of our society. In 2013, New Zealand proudly hosted the 60th Les Clefs d’Or UICH World Congress, attended by more than 300 international concierge colleagues, many of whom still hold wonderful memories of that remarkable event.

Tusar’s induction marks an important milestone in a journey that began with formal studies in Hospitality Management in Bangladesh, where his passion for delivering exceptional service first began. He commenced his Concierge career in 2015, and ten years later had the privilege of joining Les Clefs d’Or Qatar, proudly achieving full membership. In mid-2025, Tusar made the exciting decision to relocate to New Zealand, and today he serves as Concierge at the Sofitel Queenstown Hotel & Spa.

We would also like to acknowledge and extend our sincere thanks to Pradnya Lohate, Shakthi Weerasinghe, and Cluster General Manager, Jo Finnigan, along with the entire team at the Sofitel Queenstown Hotel & Spa, for assisting us in organising this event. We are equally grateful to our distinguished guests for joining us in celebrating this very special occasion, Tusar’s induction into Les Clefs d’Or New Zealand.

We wish Tusar every success and offer our full support in his role as a Les Clefs d’Or Concierge. May this honour serve as a reminder of the great things we can achieve when we lead with passion and purpose.

Vive Les Clefs d’Or & Service Through Friendship

#Sofitel #SofitelQueenstown #LesClefsdOrNZ #LesClefsdOr #Queenstown

Photographer: Aldrich Quevada
Les Clefs d’Or New Zealand would like to wish Ralp Les Clefs d’Or New Zealand would like to wish Ralph Luhrs from Cordis Auckland hotel a Happy Birthday!
#Cordis #CordisAuckland #LesClefsdOrNZ #LesClefsdOr #Auckland
On Tuesday, 17 February, Les Clefs d’Or Auckland m On Tuesday, 17 February, Les Clefs d’Or Auckland members had the privilege of visiting the Royal New Zealand Yacht Squadron, kindly invited by Henry Glucina, FOH Manager.

New Zealand’s leading yacht club boasts an extraordinary history. Established in 1871, the Squadron is the official home of the America‘s Cup, following Emirates Team New Zealand’s successful defence of the world’s oldest international sporting trophy at the 37th America’s Cup in Barcelona in 2024.

Our members thoroughly enjoyed the occasion, particularly the wonderful insights shared by you and Chris Collins, Historian and Lifetime Member, a remarkable custodian of the Squadron’s legacy.

Having the opportunity to view the America’s Cup, the Louis Vuitton Cup, and the Prada Cup up close was also a memorable highlight.

Our Auckland members very much look forward to recommending your venue to our hotel guests and friends, offering them the opportunity to discover its rich history while enjoying the Lighthouse Café or Members’ Bar, all set against the stunning backdrop of Auckland’s hills and shores surrounding the sparkling Auckland Waitematā Harbour.

In Service Through Friendship & Vive Les Clefs d’Or.

#LesClefsdOrNZ #LesClefsdOr #RNZYS #NewZealand #Auckland
Les Clefs d’Or New Zealand would like to wish @lbo Les Clefs d’Or New Zealand would like to wish @lborneana Luciano Borneana from InterContinental Auckland hotel a Happy Birthday!
#InterContinental #InterContinentalAuckland #LesClefsdOrNZ #LesClefsdOr #Auckland
Congratulations to Bryan Wilkinson, Concierge at G Congratulations to Bryan Wilkinson, Concierge at George hotel Christchurch, on celebrating 20 years with Les Clefs d’Or New Zealand, proudly representing New Zealand and serving internationally since 2006.
In Service Through Friendship & Vive Les Clefs d’Or!
#LesClefsdOrNZ #LesClefsdOr #GeorgeHotel #NewZealand #Christchurch
Kia Ora Colleagues and Friends, Happy Valentine’s Kia Ora Colleagues and Friends,

Happy Valentine’s Day! Wishing you all a day filled with love, happiness, and meaningful moments with those who matter most.

In Service Through Friendship & Vive Les Clefs d’Or

#LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #Newzealand #Valentine
Les Clefs d’Or New Zealand would like to wish Leon Les Clefs d’Or New Zealand would like to wish Leonid Lisichkin from JW Marriott Auckland hotel a Happy Birthday!
#jwmarriott #jwmarriottAuckland #LesClefsdOrNZ #LesClefsdOr #Auckland
Kia Ora Colleagues and Friends, Happy Waitangi Da Kia Ora Colleagues and Friends,

Happy Waitangi Day — New Zealand’s national day, commemorating the signing of the Treaty of Waitangi in 1840 between Māori chiefs and the British Crown. This day recognises the foundation of our nation, honours Māori culture and heritage, and reflects our shared commitment to partnership, respect, and unity. It is a time to come together, acknowledge our history, and look forward to a stronger future for all.

In Service Through Friendship & Vive Les Clefs d’Or

#LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #newzealand #waitangi
Dear Colleagues & Friends, On Tuesday, January 13 Dear Colleagues & Friends,

On Tuesday, January 13th, Les Clefs d’Or members gathered for our Bi-Monthly Meeting, kindly hosted at the Pullman Auckland Hotel.

We want to extend our thanks to Mr Sam Sherer, General Manager and Honorary Les Clefs d’Or Member, and Mr Harry Anderson, Chief Concierge and our Director of Public Relations, for generously providing the venue and for their warm hospitality.

During the meeting, members discussed key updates regarding participation in the 70th UICH Congress in Sydney this coming April, reviewed applications for Les Clefs d’Or intake membership for 2026, and received updates on the development of our new website.
We also shared early discussions and planning for the 2026 Les Clefs d’Or New Zealand Annual General Meeting.

In addition, members were presented with our Financials, Public Relations report and the latest updates on our social media activities, ensuring everyone remains aligned as we move forward together.

In Service Through Friendship & Vive Les Clefs d’Or!

#LesClefsdOrNZ #LesClefsdOr #PullmanAuckland #NewZealand #Auckland
Les Clefs d’Or New Zealand would like to wish Andy Les Clefs d’Or New Zealand would like to wish Andy Xu from InterContinental Auckland hotel a Happy Birthday!
#InterContinental #InterContinentalAuckland #LesClefsdOrNZ #LesClefsdOr #Auckland
We are delighted to announce our upcoming Les Clef We are delighted to announce our upcoming Les Clefs d’Or Auckland members’ meeting.

Location:  Pullman Auckland
When: Tuesday,  January 13th 2026
Time: 16:30 – 18:30 hours

We would like to thanks the team at Pullman Auckland for kindly hosting this Les Clefs d’Or New Zealand bi-monthly meeting. 

We look forward to reconnecting with our Auckland members and sharing an enjoyable and inspiring evening together.

In Service Through Friendship – Vive Les Clefs d’Or

#LesClefsdOrNZ #LesClefsdOr #Auckland #Pullman #InServiceThroughFriendship
Dear Colleagues & Friends Les Clefs d’Or New Zeal Dear Colleagues & Friends

Les Clefs d’Or New Zealand wishes you a Happy New Year.

We wish you a joyful celebration surrounded by your family and friends.

In Service Through Friendship & Vive Les Clefs d’Or 

#LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #HotelConcierges 
#YourKeyToEverything NewZealand HappyNewYear
Dear Colleagues & Friends Les Clefs d’Or New Zeal Dear Colleagues & Friends

Les Clefs d’Or New Zealand wishes you a Merry Christmas.

We hope you have a wonderful time celebrating with your family and friends.

In Service Through Friendship & Vive Les Clefs d’Or 

#LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #HotelConcierges 
#YourKeyToEverything
Kia Ora Colleagues and Friends, On Thursday, Dece Kia Ora Colleagues and Friends,

On Thursday, December 18th, Les Clefs d’Or New Zealand was delighted to host our Christmas Networking Event 2025 at the Pullman Auckland.

We extend our sincere gratitude to Mr Sam Sherer, General Manager and Honorary Les Clefs d’Or member, as well as to Mr Harry Anderson, Chief Concierge and our Director of Public Relations, and their dedicated team for making this wonderful event possible. It was truly a pleasure to see our members and industry colleagues come together to connect, reflect, and celebrate the year that has been.

Our President, Mr Gustavo Concha, shared an overview of the key events and achievements of 2025, including the exciting news that ten Les Clefs d’Or New Zealand members have already registered to attend the 70th UICH International Congress, to be held in Sydney in April 2026. This marks the largest New Zealand delegation since the founding of Les Clefs d’Or New Zealand in 1994.

In addition, Les Clefs d’Or New Zealand was proud to donate NZD 3,000 to the I Am Hope Foundation, a charitable organisation dedicated to supporting youth mental health in Aotearoa. The foundation encourages open conversations around mental well-being, normalises seeking help, and provides free counselling sessions for individuals aged 25 and under, as well as educational presentations in schools and communities. We were honoured to welcome Noah Jones, I Am Hope Ambassador, who delivered a powerful and inspiring address to our guests.

We sincerely thank all our members, partners, and supporters for their continued commitment to our association and the values we uphold. We look forward to an exciting and prosperous 2026.

In Service Through Friendship & Vive Les Clefs d’Or

#LesClefsdOrNZ #LesClefsdOr #PullmanAuckland #IAmHope #InServiceThroughFriendship
Les Clefs d’Or New Zealand would like to wish Gust Les Clefs d’Or New Zealand would like to wish Gustavo Concha @gustavoconchanz from the Hilton Auckland a Happy Birthday!

#Hilton #HiltonAuckland  #LesClefsdOrNZ #LesClefsdOr #InServiceThroughFriendship #HotelConcierges
#YourKeyToEverything #NewZealand #Auckland
Congratulations to Kent Gumapac @kent_gumapac , Se Congratulations to Kent Gumapac @kent_gumapac , Senior Concierge at Horizon Auckland hotel, on celebrating 2 years with Les Clefs d’Or New Zealand, proudly representing New Zealand and serving internationally since 2023.
In Service Through Friendship & Vive Les Clefs d’Or!
#LesClefsdOrNZ #LesClefsdOr #HorizonAuckland #InServiceThroughFriendship #HotelConcierges 
#YourKeyToEverything #NewZealand #Auckland
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